Terms & Conditions
Terms & Conditions of Sinclair’s Country Retreat – 25% DEPOSIT â€” to confirm a reservation we require a 25% Non-refundable deposit on the total booking, or one full nightâ€™s accommodation – whichever is the greater. Your account is payable on arrival in full. Once paid and checked in we have a strict no refund policy.
All non-confirmed reservations will be held for 3 days only. Management reserves the right to cancel the reservation if you have not confirmed. This may apply in our peak season.
GROUP BOOKINGS â€“ are to be paid in full one week prior to arrival. Management will not confirm the reservation until the 25% non-refundable deposit is paid. Once the group numbers have been confirmed you are committed to the reservation in full.
Where a 10% Goods and Services Tax applies. GST is included in the rate.
Check In time is after 2.00pm. Our staff will endeavour to have your room ready as soon as possible. Check Out time is 9.30 am. (Fees may apply for early check innâ€™s and late check outâ€™s).
Management reserves the right to refuse / terminate guestâ€™s accommodation when guests do not comply with Sinclairâ€™s Accommodation Group guest rules.
Security cameras have been installed for your protection.
Smoking is not permitted inside the building, unless otherwise stated. Sinclairâ€™s Accommodation Group is committed to your safety and has installed smoke detectors in all the rooms and common areas. If you feel the need to smoke please feel free to do so in the areas provided.